The 8th week at Youthbuild Charter School, I started to work on a new project, iPhone 7 has released recently, the school was planned to do a work cellphone trade-in with Verizon, this project has assigned and executed by IT team. Beside that, due to this trade-in project, all staff need to backup their data on their old phone, so I provided assistant to all staff if they need.
In this project, my responsible for collect the cellphone status from all staffs and create a list to record it, the content of the list included cellphone models that staff were using, check if their cellphone is damaged or not, cellphone number, and what phone model and capacity they expected, etc.
Beside the list, I also need to help some staff to do the iCloud backup, because about half of he staff were using android OS on their personal cellphone, they might not familiar with the apple OS. As I know that iOS 10 were pre-installed on iPhone 7, to import the data from old phone, the OS for both old and new phone must be syncthonized, otherwise, it will fail due to the difference version of OS.
The challenge part in this project was updating to iOS 10 would took a lot of time, about 30-45 min for every phone, and our school has about one hundred staff, I have to perform the update, restore the backup, setup the new phone, and email stuff at the same time. In the other hand, I also need to handle the help desk request send from other staff. Fortunately, two staff from Verzion they were help and guide me during the project, that make it easier.
Work Hours: 27 hrs
Total Work Hours: 213 hrs
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